Cookie Policy

1.What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site function correctly, remember your preferences and understand how the site is used. This Cookie Policy explains how Voice Ninja uses cookies and similar technologies across our website, dashboard and embeddable widgets.

2.How We Use Cookies

We use cookies for the following purposes:

• Essential cookies that are necessary for the platform to function, such as keeping you signed in and securing your session.
• Preference cookies that remember your settings, such as language and interface choices.
• Analytics cookies that help us understand how the platform and widgets are used so we can improve performance.
• Widget cookies that help the embeddable widget operate correctly on your website and maintain conversation context.

3.Third-Party Cookies

Some cookies may be set by third-party services we use for analytics, payments or infrastructure. These providers may use cookies to deliver their services in accordance with their own policies.

4.Managing Cookies

Most browsers let you control cookies through their settings, including blocking or deleting them. Please note that disabling essential cookies may affect the functionality of the platform and prevent certain features from working correctly.

5.Widgets on Your Website

If you embed a Voice Ninja widget on your own website, cookies or similar storage may be used on your visitors' devices to enable the widget to function. As the website owner, you are responsible for disclosing this use and obtaining any required consent from your visitors.

6.Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or the law. Any updates will be posted on this page with a revised "Last updated" date.

7.Contact Us

If you have any questions about our use of cookies, please contact us through the support channels listed in your dashboard.